Auto dialer
One call after the next through the SIM in the handset, paced how you like, starting from any list you can filter.
Read more Features
Most vendors put the features you need in the tier above the one you were quoted.
Everything on this page is in the plan you can buy today. Telodial, the telecalling CRM, has one plan and no locked buttons.
Telodial telecalling CRM features cover the whole day of a phone-selling team: the dialer, the lead record, the follow-up, the message and the report. Twelve of them have a full guide with screenshots and answers.
What features should a telecalling CRM include?
A telecalling CRM needs seven things before anything else is worth discussing: dialing from your own SIM so customers answer, a lead record with your own statuses and custom fields, a two-tap way to save the outcome the instant a call ends, follow-up reminders that ring rather than notify, WhatsApp that goes out automatically after calls, lead assignment with per-employee permissions, and reports the owner can read without asking anybody to write one. Telodial includes all seven in a single plan, together with imports from Excel and live Google Sheets, bulk messaging, paid client and renewal tracking, attendance, caller ID from your own records, and the app in forty languages. If any one of those lives in a second tool, somebody has to keep two systems in step every day, and that is the first task a busy calling team quietly abandons.
- One plan, every feature, no tiers or add-ons
- ₹159 per user per month on the yearly plan
- Twelve features have a full page with screenshots
- No per-lead, per-call or per-minute charges
Full guides
The twelve with a page of their own
Each opens a complete page: what it does, how it works step by step, and the questions people ask before they trust it.
Follow-up reminders that ring
Callbacks that ring full screen at the agreed time, with the last remark already on it.
Open the guideLead statuses and the after-call sheet
Your own pipeline stages, updated in two taps before the next number rings.
Open the guideExcel and CSV lead upload
Excel or CSV in, dialable records out, with duplicates merged rather than twinned.
Open the guideLive Google Sheets and API lead import
A sheet or endpoint that keeps filling becomes assigned, dialable leads within minutes.
Open the guideTeam call log report
The daily calling report, built by the calls themselves rather than by the callers.
Open the guideAutomatic WhatsApp after a call
The promised message sends itself when the call ends, with quiet hours and a cooldown.
Open the guideBulk WhatsApp to a lead segment
Campaigns to a filtered segment, paced in batches, with a delivery report.
Open the guidePaid clients and renewals
Sales, dues and renewal dates on the record, with reminders before each lapse.
Open the guideStaff attendance with selfie and location
Punch in and out with a selfie and location, in the app the team already uses.
Open the guideCaller ID from your own records
Incoming calls show the name, status and last remark you already hold.
Open the guideCall analytics and lost leads
Talk time, connect rate and outcome mix, plus the lost leads worth calling again.
Open the guideThe app in 40 languages
Forty languages, chosen per caller, in day-to-day words rather than jargon.
Open the guide Everything else
The rest of the same plan
No add-on tier, no upgrade prompt, no per-lead charge. A one-person business and a fifty-person team get the same product.
Lead records
Your statuses, your fields, and every call, remark and follow-up on one timeline per number.
Read moreTwo-tap after-call sheet
Status, remark and next follow-up captured the moment the call ends, before the next number rings.
Read moreReminders that ring
Follow-ups ring full screen at the time you set, with call, WhatsApp and done one tap away.
Read moreTeam call tracking
Calls, talk time, outcomes and follow-ups per caller, live on the owner dashboard.
Read moreAssignment and permissions
Round robin per source, transfers with history, and per-employee rights on export and delete.
Read moreAutomatic WhatsApp
The message you promised goes out when the call ends, with quiet hours and a per-contact cooldown.
Read moreWhatsApp inbox
Answers arrive alongside the customer history, flagged where nobody has read or responded yet.
Read moreBulk campaigns
Filter a segment, pick a template, send in controlled batches, then read the delivery report.
Read moreLive lead sources
A Google Sheet or an endpoint keeps filling, and new rows become assigned, dialable leads.
Read moreExcel and CSV import
Map your columns once. Repeated numbers merge into the record that already exists.
Read morePaid clients and renewals
Record each sale with what was paid and what is due, and let renewals come back as reminders.
Read moreAttendance with selfie
Staff clock on and off inside the same app, leaving a photograph and a position, bounded to your sites.
Read moreCaller ID from your own data
An incoming number shows the name, status and last remark you already hold, before you answer.
Read more40 languages
Each caller reads the app in their own language, in day-to-day words rather than translated jargon.
Read moreFrom teams using Telodial
What teams use most
I had written off our old enquiry list as dead. Filtering it and calling it back over two weeks brought in more than that month of new leads did.
We used to lose two or three callbacks a week and never knew which ones. Now the overdue list is on screen and it is usually empty.
A customer who said "call me after Diwali" actually got called after Diwali. First time in my working life.
Our old system had thirty fields and my team filled in two. This one has the four that matter and they fill in all four.
Quotes come from customers who agreed to be named this way, shared on WhatsApp or on calls, and trimmed only for length. We publish no star rating or review count, because we will not show a number we cannot show you the source of. Last checked September 2026.
Questions
About the features
What features does a telecalling CRM actually need?
At a minimum: dialing from your own SIM, a lead record with your own statuses and fields, remarks and full call history, follow-up reminders that ring, WhatsApp that goes out after calls, assignment with permissions, and reports the owner can read without asking anyone. If any of those live in a second tool, someone has to keep two systems in step, and that is the first thing a busy phone team stops doing.
Are all features included, or are there tiers?
There is a single product and everything listed here belongs to it, at ₹159 for each user each month on yearly billing before taxes. You will not meet a greyed-out button, a charge that scales with how many leads you hold, or a minute-by-minute calling bill, and a sole trader receives exactly what a fifty-person operation receives.
Which features keep working without a network?
The calling itself, because those are ordinary SIM calls: dialing, the call screen and the after-call sheet all work with data off. A connection is needed to sync records to your account and to send WhatsApp, and the app catches up on its own once the phone is back online.
Can I hide features my team does not use?
The modules a team sees can be set for your account, so a business that does not sell renewals or track attendance is not looking at screens it will never open.
Is Telodial a cloud dialer? Do I need a virtual number?
Neither. Every call is placed through the SIM card sitting in the handset, which means your ordinary mobile number is what rings on the customer side and your existing tariff is what pays for it. Nothing is rented, no routing menu has to be configured, and no telephony invoice arrives at the end of the month.
How much does Telodial cost?
Two billing periods, one product: ₹159 for each user each month when billed yearly, or ₹249 on the shorter three-month period, before tax. Nothing sits behind an upgrade prompt, leads and calls are uncapped, and the only usage bill you will see comes from your mobile operator for the calls themselves. A three-day trial runs first and asks for no payment details. Prices checked September 2026.
Which phones does it work on?
Android handsets running version 8 upwards, which in practice covers almost anything bought in the last several years. Nobody on the calling floor needs a laptop; the owner and any manager sign in to a browser instead, on whatever device they already use.
Why the feature list is shorter than you might expect
Updated 19 July 2026
What people ask about what is included
Which features are on which plan?
All of them, on both. There is one plan billed either yearly or quarterly, and nothing on this site sits behind a higher tier. That is a deliberate choice rather than a promotion: tiering a small team tool mostly produces buyers who discover at renewal that the thing they rely on was an upsell.
Why is the list shorter than other CRMs?
Because the day it is built around is narrow. Everything here exists to shorten the distance between a call ending and the outcome being recorded, or to make sure the next call actually happens. Features that do not serve one of those tend to make a caller day slower, and the about page names three that get declined for that reason.
Can I turn features off for some users?
Permissions decide what somebody can see and do, which matters most around exporting and deleting. The features themselves are not sold separately, so nothing needs switching on to become available.
What is missing that I should know about?
Call recording, predictive dialing and an iPhone app, none of which we offer and none of which are coming. Each is a consequence of how the product works rather than a gap in a roadmap, and every page that touches them says so plainly.
What this rests on
- The single-plan structure and its contents are published on our pricing page and are the same figures used across this site.
- The three absent capabilities are stated on every page where somebody might reasonably expect them.
What this page does not claim
- This is our own feature index, so it describes what we chose to build. A team that needs one of the three absent things needs a different category of tool.
Worth quoting
- Every Telodial feature is in the one plan; there are no tiers and no add-ons.
- The plan is billed yearly or quarterly, and the feature set is identical either way.
- Telodial does not offer call recording, predictive dialing or an iPhone app.
- Permissions control what a user can see and do, particularly around export and delete.
- Features are judged by whether they shorten the gap between a call ending and its outcome being recorded.
Give the team a phone that keeps the record
Free for 3 days, every feature, no card needed.
₹159 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.