An auto dialer app is a phone app that calls a list of numbers one after another, so the caller talks instead of typing each number. Telodial's auto dialer works any lead list from the phone's own SIM or through WhatsApp, and redials unanswered numbers by itself.
Missed numbers come back for another try, calls dropped by the network are dialled again, and each outcome is saved in the gap before the next number rings.
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An auto dialer app is a phone tool that rings each number on a call list in turn, moving on as each call ends.
Telodial runs that queue from the phone's SIM or over WhatsApp, with automatic redial and a two-tap outcome sheet between calls.
Telodial is an auto dialer app and telecalling CRM that rings a queue of leads in sequence, one call per caller, from the handset in that caller's hand. The queue can come from a lead filter, an import, the call history, assigned leads or today's callbacks, and while it runs the caller sees how far along the list they are and can skip, pause or stop from any screen. A ring limit ends calls nobody answers, and auto redial gives those numbers between one and three more attempts, once the queue is finished, after a wait you choose, or at once. Set a minimum call length and only a real conversation marks a lead complete; a caller who hangs up after two seconds leaves it open. The 14 October 2026 update added two retries for any call that fails on the network before ringing, and let the same queue run as WhatsApp calls in place of SIM calls, 20 a day unless the limit is changed. Telodial does not offer predictive or parallel dialing.
Find the row, read the number, type it, check it, press call. Across a full day that small ritual eats more of a caller's time than most owners would guess.
The next number dials by itself once the gap ends, so the keypad drops out of the working day entirely.
A lead who missed the first ring at 11 am is rarely called back that day, because nobody keeps a list of who did not pick up.
Auto redial puts each of those numbers back in the queue for up to three more attempts, timed to your choice: when the list ends, after a wait you set, or immediately.
On a patchy network a call can fail before the customer hears anything, and a tired caller marks the lead as not reachable.
When the network kills a call before it rings, the dialer retries it, twice at most, and only then treats the lead as unreachable.
A session can be built from a lead filter, a file you imported, recent call-log numbers, the leads assigned to that caller, or every follow-up falling due today. Filter first if you want one city or one source.
Choose the gap between calls, the ring limit, how many redial attempts to make and when, and the minimum call length that counts a lead as done. An admin can lock the gap for the whole team.
Leave the session on the SIM, or switch it to WhatsApp (or WhatsApp Business) calling, which runs up to a daily cap you can raise or lower from its starting value of 20. Before the first WhatsApp call the list is copied into contacts, and a lead with no WhatsApp account prompts you to ring them on the SIM instead or pass over them.
Two taps on the after-call sheet save status, remark and follow-up, and the lead moves to the Done tab, which records that the auto dialer completed it.
Dialing faster only helps if the notes keep up and the misses come back. Each control below protects one of those two things.
| Feature | What it does | Best for |
|---|---|---|
| Session from any list | Turns a filter, an import, call-log numbers or assigned leads into a queue | Working one campaign or city at a time |
| Today's follow-ups session | Dials every callback due today as one run | Callers with a heavy callback load |
| Auto redial | Tries an unanswered number again, 1 to 3 times | Lists where people miss the first ring |
| Ring limit | Ends a call that rings unanswered past a set time | Keeping a long queue moving |
| Minimum call length | Marks a lead done only after a real conversation | Owners who want honest done counts |
| WhatsApp auto dialer | Calls the list through WhatsApp, up to a daily limit | Leads who screen unknown mobile numbers |
Controls as listed in the Telodial feature list of 14 October 2026. There is no predictive or parallel dialing mode.
Take Paolo, a caller at a personal loan agency in Manila, working 200 enquiries between 9 am and 5 pm. Dialing by hand, each call cost him about 20 seconds before anyone answered: finding the row, typing the number, checking it.
Over 100 calls that is roughly 2,000 seconds, a little over half an hour on the keypad. With the auto dialer that time goes, and auto redial brings back the 40 or so numbers that did not answer the first time, twice more, without Paolo keeping a separate list.
Whether the saved half hour becomes ten extra conversations or twenty depends on how long his calls run, not on the dialer. The figures are arithmetic for illustration, not a promise of a daily total.
A worked illustration with round numbers, not a customer record.
When your list is a few dozen regular clients rung once a week, a dialer saves almost nothing and the lead record alone is enough. It is also the wrong tool for a floor that wants several lines per agent: Telodial dials one number at a time per phone, so an outbound centre of fifty seats or more working bought lists should look at a cloud platform built for predictive dialing. Automated calling is regulated in many countries, so check your own rules before any campaign.
Works with the rest of Telodial
Guides on this topic
Auto dialer vs manual dialing by Telodial: the seconds lost typing each number, why notes improve with a dialer, and when manual dialing still wins.
ReadSIM based vs cloud dialer by Telodial: the number shown, cost per minute, setup, lines per agent, and the team size at which each one makes sense.
ReadFor a team working enquiries it generated and wanting the CRM on the same screen, the best auto dialer app is Telodial: the queue rings from the SIM or over WhatsApp, and each result lands on the lead before the next number comes up. Somebody who only needs to redial one busy number can get by with a basic redial app.
Telodial is an auto dialer app and telecalling CRM that rings your lead queue in order, over the SIM in the handset or through WhatsApp, brings missed numbers back for another try, and files every result before moving on.
No separate fee: the dialer is part of every Telodial licence. Billed yearly, a caller costs ₹176 a month; on the quarterly plan it is ₹297 a month; outside India the yearly licence is $31; tax comes on top. Each dialled number is charged by your mobile operator as usual, and Telodial never bills by the minute.
Not in itself, though automated calling is regulated almost everywhere. For India, TRAI's amendment of 18 September 2026 treats auto-dialled calls as A2P traffic that a business declares to its operator before dialing, and an enquiry the customer made in writing or online opens a seven-day window for follow-up calls. Elsewhere, read your country's telemarketing rules before a campaign. General information, not legal advice.
Yes. Telodial's iPhone app includes the auto dialer, and it differs from the Android app in a single respect: it cannot read the device call log.
Yes. Switch the session to WhatsApp or WhatsApp Business and the queue is rung as WhatsApp calls, up to a daily ceiling of 20 unless you change it. The leads are added to contacts before dialing starts, and anyone without WhatsApp brings up a choice: fall back to a SIM call or move on.
You set how many retries an unanswered number gets, from one to three, and when they happen: at the end of the whole queue, after a pause of your choosing, or without waiting. For one stubborn number there is also a single-number redial with your own count of tries and gap between them.
No. A robocall plays a recording to whoever picks up. An auto dialer only places the call; a real caller is already listening when the customer says hello, and the call arrives from a normal mobile number.
It is how long an unanswered call may ring before the dialer gives up on it and moves on. A short limit keeps the queue moving on lists where people rarely pick up; a longer one suits customers who take a while to reach the phone.
A predictive dialer rings several numbers for each agent and hands over whoever answers first, so some people pick up to silence. An auto dialer such as Telodial's rings one number for one free caller, so nobody answers to an empty line. Predictive dialing only pays on very large floors, and Telodial does not offer it.
Yes. Import the Excel, CSV or JSON file, map its columns once, and the imported list can be dialled straight through as a session or filtered first. Repeat numbers in the file are removed during import, so nobody is rung twice in one run.
No. Every dialled number is a normal mobile call on the SIM's current plan, so the bill matches dialing by hand; only the button-pressing changes. Auto redials and network-drop redials are ordinary calls too, so set the retry count with your plan in mind.
Owners watch call count because it is easy to read, but pushing it directly tends to shorten conversations rather than improve days. The time between calls is different: searching, typing and deciding produce nothing, and cutting them costs the customer nothing either.
An auto dialer removes that interval and replaces it with one the caller controls. The pause before the next number is for the note, and because the note is filed in the same motion, the habit forms quickly: talk, two taps, next. Auto redial then does the remembering that used to fall through, bringing back the people who did not pick up the first time.
The pace stays at one call per caller on purpose. Opening several lines per agent creates silent calls, which regulators restrict and which get a number marked as spam in caller-ID apps. Dialing one number at a time from a real mobile keeps that number worth answering.
Give the team a phone that keeps the record
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