The CRM your team was given is a browser tab nobody opens between calls.
Status, remark and next follow-up, saved the moment the call ends, on the same Android phone your telecaller dials from. The owner watches the day fill in from the web.
Free for 3 days, every feature, no card needed.
A telecalling CRM app is a customer record that lives inside the phone a salesperson calls from, so the outcome of a call is saved during the call rather than typed up later. Telodial is that app for Android. When a call ends, a sheet appears with the lead status, a remark box and a follow-up date, and three taps close it. The next time that number rings, the last remark is on screen before the caller says hello. Because everything happens on the handset, a telecalling team needs no computers on the floor and no evening data-entry hour. The owner sees the same records on the web the moment they are saved, which is the difference between a pipeline that describes the business and one that describes what somebody remembered at six o clock.
By the time a caller sits down to update anything, four conversations have blurred into one. What reaches the pipeline is a guess.
The sheet opens the second the call ends, while the words are still in the caller head. What gets saved is what was said.
A tool that needs a browser, a login and eight fields gets abandoned in week two, and the register comes back out of the drawer.
Four fields on a phone screen, no login after the first day, nothing to switch to. Adoption stops being a management problem.
Calls happen in one place and records live in another, so a lead marked "interested" may not have been called in a fortnight.
The call log and the lead record are the same object, so a status is always attached to a real, timed call.
Import an Excel or CSV file, paste a column of numbers, or connect a Google Sheet that keeps filling. Column mapping happens once, and repeated numbers merge into the existing record instead of creating a second one.
Open a list and start calling, or let the auto dialer work through it. Whoever answers arrives with their status, their source and the last thing they said already on screen.
Pick a status, add a remark, set the follow-up if there is one. The record syncs, the reminder is set, and the WhatsApp message you configured goes out on its own.
₹159 for each user each month billed yearly, or ₹249 over three months, before tax. Both periods carry everything described on this site.
They set up our statuses and sources with us on a call, in Marathi, on the same day we paid. I did not have to figure it out alone.
The follow-up rings like an alarm, not a notification you swipe away. That is the whole difference. I have not missed a callback in three months.
When a caller left, her whole history stayed. Six years ago that would have walked out of the office in a diary.
Installed it on a Sunday evening, imported the sheet, and the team was calling from it on Monday morning. There was no project.
Quotes come from customers who agreed to be named this way, shared on WhatsApp or on calls, and trimmed only for length. We publish no star rating or review count, because we will not show a number we cannot show you the source of. Last checked September 2026.
Two callers is the size where a shared sheet starts failing and a heavy system is overkill. Here is the smallest arrangement that keeps the pipeline honest without adding management overhead.
ReadPublished Indian telecalling CRM pricing runs from about 150 to 800 rupees per user per month. Here is what causes that spread, and the four questions that decide what you will actually pay.
ReadThey are sold in the same searches and solve different problems. Here is the dividing line, which side your team is on, and what it costs to be on the wrong one.
ReadIt is a customer record that sits inside the phone your team calls from. Telodial, the telecalling CRM app, shows who is calling and what was last discussed before the caller answers, then asks for the outcome in two taps when the call ends. Nothing is typed up afterwards, because nothing was left to type up.
No. Callers work entirely on their Android phone. Owners and managers use a web dashboard on any browser to assign leads, set permissions and read reports, but nobody on the calling floor needs a machine.
Yes. Rename, reorder, add and remove statuses so the pipeline matches how your business actually sells. Statuses drive the lists, the filters and the reports, so getting them right is worth the ten minutes it takes.
Yes. Build the form your business actually needs from free text boxes, figures, dates and pick-lists, in the order you want them read. Whatever you add is immediately something you can filter on and pull out in an export, so a field invented on Monday is a column in Friday report.
The calling itself runs on the SIM, so dialing and the after-call sheet keep working with no data at all. Records queue on the phone and sync to your account as soon as the signal returns.
No, and we will not pretend otherwise: Android puts call recording out of reach of apps like this one. What gets kept is the call itself, how long it ran, the status and the remark, which is the part a manager actually goes through.
Deactivate the account and reassign the queue. Every lead, remark and call stays on the record, because the history belongs to the business and not to the handset it was typed on.
Most teams import their list one evening and call from it the next morning. Setting up statuses, sources and the team takes about half an hour, and we do it with you on a screen share if you want.
Indian telecalling CRMs generally run between about 150 and 800 rupees per user per month depending on what is bundled. Telodial is ₹159 for each user each month when billed yearly, or ₹249 on the shorter three-month period, before tax, with the auto dialer, WhatsApp, reminders, team reports and the owner dashboard all included rather than split across tiers.
No. Leads, calls and automations are unlimited on both plans. You pay per user per month and nothing else; the calls themselves are billed by your mobile operator on the plan you already have.
Yes, in 40 languages chosen per user, written in day-to-day words rather than translated jargon. Statuses and remarks stay in whatever language your team types them in.
Updated 11 August 2026
Most CRM software was designed for people who sell sitting down. The record is a screen you visit, the call is something you log afterwards, and the gap between those two moments is where the data quality goes. For a team making a hundred calls a day, that gap is the whole product: if updating a record costs more than a few seconds, it does not get updated, and by Friday the pipeline is fiction that everyone has agreed to believe.
A telecalling CRM inverts the order. The dialer is the interface, the record opens with the call, and the outcome is captured before the next number rings. Everything else follows from that one decision. Reminders can ring on the same device, so a follow-up is not a diary entry. Statuses can be short, because they are chosen with a thumb between calls. Reports need nobody to write them, because the after-call sheet already is the report.
Telodial is built that way, on the phone and SIM your callers already carry. It costs 159 rupees per user per month on the yearly plan with every feature included, which is deliberately less than the price of the one lost follow-up it is meant to prevent. If your team is running on a shared spreadsheet today, the honest test is not a feature comparison: import last month list, run one morning of calls through it, and see whether the record at lunchtime matches what actually happened.
Free for 3 days, every feature, no card needed.
₹159 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.