A telecalling CRM app is a phone app that joins the dialer to the customer record, so each call's result is saved before the next number rings. Telodial loads that record onto each caller's Android phone or iPhone together with an auto dialer and an outcome sheet that closes a call in two taps.
The owner reads the same records on the web, and anyone working at a desk can click a phone number in Chrome and have their handset place the call.
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A telecalling CRM app is mobile software for phone sales staff that dials leads, shows the history of whoever answers, and records every call outcome.
Telodial is that app on Android and iPhone: the caller's card opens as the phone rings, and the after-call sheet closes each call in two taps.
Telodial is a telecalling CRM app for sales teams that call from their own phones, on Android or iPhone. The difference from a desk CRM is where the updating happens: the moment a call finishes, a sheet slides up for the outcome, a note and the next callback date, and two taps store all three while the conversation is still fresh. When a known number rings, the full-screen card names the caller and shows where the lead stands and what was said last time, on top of the lock screen if the phone is locked. Statuses, colours and custom fields are named by the business, so the pipeline matches how it already sells. Leads arrive from Excel, CSV, JSON or a live Google Sheet, and one search box finds any call, lead, remark or reminder. Since the 14 October 2026 update, an unfinished follow-up no longer vanishes at the end of the day: it stays on the list, marked overdue, until a caller closes it. The app reads in more than 40 languages, chosen by each caller.
By evening, a caller who has spoken to eighty people is rebuilding conversations from memory, and the remarks that reach the system are guesses dressed up as notes.
The after-call sheet opens as the line drops, so the remark is written while the customer's words are still in the caller's head.
Callers without a desk log in to a browser CRM for a week, and then the paper register quietly comes back out of the drawer.
Everything a caller touches is on the phone in their hand, and a caller who does sit at a desk can dial by clicking a number in Chrome.
A lead can stay marked "interested" for three weeks with no call behind it, because the call log is on a handset and the pipeline is in a spreadsheet.
Status changes, calls and remarks sit on one lead screen with a status history, so a label with nothing behind it stands out at once.
Import Excel, CSV or JSON, share a file in straight from WhatsApp or mail, or link a Google Sheet that keeps filling. Columns are matched once, and a number that is already there is skipped rather than added twice.
Tap a lead, or start the auto dialer on a filtered list. Whoever answers appears with their status and last remark on screen, so no call opens cold.
Pick a status, add a remark (by voice when typing is slow) and set the follow-up. The reminder rings like an alarm at that time, even on a locked phone, and stays open until it is marked done.
Records sync to the company account in the background, where the owner sees each caller's calls and outcomes beside the rest of the team's day.
The test for each item is whether a caller can use it one-handed between two calls, because anything slower gets skipped by midweek.
| Feature | Android app | iPhone app | Computer |
|---|---|---|---|
| Calls through the SIM card | Yes | Yes | No, a computer cannot place the call |
| Click a number to dial | Yes | Yes | Yes, in Chrome, and the phone dials it |
| After-call sheet and reminders | Yes | Yes | On the phone that made the call |
| The phone's own call log | Yes | Not available | Not applicable |
| Auto dialer and auto redial | Yes | Yes | Runs on the phone |
| Owner's view of the team | Yes | Yes | Web dashboard in the browser |
From the Telodial feature list of 14 October 2026: on iPhone, only the device call log is out of reach. No desktop dialer program exists.
Picture Ngozi, the admissions lead at a private tutorial college in Lagos, with five counsellors calling parents who filled in an enquiry form. In admission season each counsellor makes about 80 calls a day, so the desk holds roughly 400 conversations.
Before the app, remarks went into exercise books and were typed into a shared sheet after the desk closed, when perhaps half of them made it. With the after-call sheet, each counsellor files the outcome in the seconds after hanging up, so all 400 are on record by evening.
Ngozi notices the difference first at the callback. When a parent rings back three days later, the counsellor who answers already sees "wants weekend classes, asked about fees" on the incoming screen and does not ask the parent to start from the beginning.
A worked illustration with round numbers, not a customer record.
If your salespeople work from desks on email and booked video meetings, and the phone is a small part of their day, a desktop CRM built around deals and inboxes will suit them better. A contact centre with hundreds of seats needs call queues, IVR menus and predictive dialing, none of which Telodial offers. And the iPhone version has no view of the device call log, so if every call made on a handset must appear without exception, put the team on Android.
Works with the rest of Telodial
Guides on this topic
How to do effective telecalling by Telodial: six skills to practise, a seven-step call from preparation to a dated close, and how to review your own calls.
ReadCRM for two person team by Telodial: one owner per lead, ringing callbacks and shared notes, set up in half an hour, and what to leave for later.
ReadTelecalling CRM price in India by Telodial: per-user, bundle and agent-pack rates from vendors' own pages, and what five callers pay in a year.
ReadIt depends on how the team dials. Where two to fifty people ring enquiries the business generated, using the phones in their pockets, the best telecalling CRM app is Telodial, because dialer, lead record and after-call sheet come as a single app. A floor of several hundred agents on cloud telephony needs a contact-centre suite instead.
Telodial is a telecalling CRM app for Android and iPhone that saves the result of every business call on the handset that placed it and lets the owner read it from any browser.
One price covers the whole app: ₹176 a month for each user when you pay yearly, so ₹2,112 per caller for twelve months, or ₹297 a month if you renew every three months. Outside India a user costs $31 for the year. Taxes are added, and you can try it for three days first without entering a card.
On Android, search for TeloDial on Google Play, install it and sign in with your mobile number. The free three-day trial starts at once with every feature unlocked, and the download page walks through the first setup steps.
Yes, for dialing and reading, though the SIM call is always placed by the handset. Click a phone number in Chrome on the computer and the caller's phone rings it out, following whatever SIM, auto-call and speaker choices were set on that phone. Owners read the team's records on the web dashboard in the same browser.
Yes. One thing is missing on iPhone: the app cannot see the device call log, which means a call dialled from the built-in Phone app does not appear in Telodial. Everything started inside Telodial, from the dialer to reminders and WhatsApp, behaves as it does on Android.
Yes. Create, rename, recolour and drag statuses into the order your team sells in; a status still in use cannot be deleted by mistake. Custom fields, including a GPS location field, hold whatever else you need to capture.
They stay with the business. Everything the caller logged lives in the company account rather than on the handset; switch off their access and hand their open leads to another caller, and each lead keeps its calls, remarks and a record of the transfer.
It imports recordings rather than making them. Whatever the phone's built-in recorder saves is picked up automatically, and a caller can also share a recording file into Telodial by hand; the app itself records nothing.
More than 40, chosen per caller inside the app, including right-to-left scripts. The tutorial videos are subtitled in each of those languages, and remarks are saved in whatever language they are typed.
Yes. Ask AI, built into the app, answers how-to questions, and a searchable video library covers each screen for callers who would rather watch than read.
Yes. Telodial checks your leads, clients and contacts before anything else to name an incoming number, an optional online lookup covers numbers it does not know, and spam reported by other users is flagged before you answer.
A telecalling CRM app keeps the call on the phone because that is where the SIM is. Telodial adds a bridge for people who work at a desk: click any phone number on a web page in Chrome, and the caller's phone dials it, with the SIM, auto-call and speaker settings chosen for that handset. The keyboard stays in reach, and the after-call sheet still opens on the phone when the conversation ends.
There is no desktop dialer program to install, and a laptop cannot place a SIM call by itself. What runs in the browser is the owner's side: the web dashboard where an owner or manager reads the team's records, plus web views such as the attendance report and the route map for field staff.
For callers who sit at desks today, the change is smaller than it sounds. They keep the desk; the phone beside the keyboard does the calling, and the customer record lives on that same phone, so nothing is copied from one screen to another. The app itself is free to install, and the first three days include every feature.
Give the team a phone that keeps the record
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₹176 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.