Comparison

Best Telecalling CRM Software in India: Five SIM-Based Tools Compared

The best telecalling CRM software in India is a SIM-based app that saves every outcome on the phone and keeps WhatsApp follow-up in the plan. Telodial compares five such tools here, its own included.

Telodial makes one of the five, so every other product's facts come from its own site, dated the day they were read, and every entry says who it suits better.

Five SIM-based CRMs, facts from each site
Yearly seats ₹161 to ₹176 a month
Free dialers, iPhone apps, recording compared

Updated 20 October 2026 · First published 9 September 2026

Start free 3-day trial Book a demo

Free for 3 days, every feature, no card needed.

Which is the best telecalling CRM software in India?

Telecalling CRM software is a CRM that dials leads, notes each call's outcome and schedules follow-ups; the best ones in India use the caller's SIM.

Telodial is one of the five compared below, and at ₹176 a month per seat on annual billing it is the dearest of the four that publish a rupee price.

Telecalling CRM software sold in India for small teams has settled on one design: calls go out on the caller's own SIM, a sheet on the phone saves the outcome, and WhatsApp follow-up sits in the plan. All five products on this list work that way, so the differences sit in the details, read from each vendor's site on 20 October 2026. Telecalling Software charges ₹161 per user a month on yearly billing, Dialmio and NLCaller ₹162, and Telodial ₹176 ($31 a year), the highest of the four that publish a rupee price. RMDialer, Dialmio, Telecalling Software and NLCaller all keep a basic dialer free; Telodial offers a three-day trial instead. Telodial, RMDialer and NLCaller run on iPhone, while Dialmio and Telecalling Software say they do not. For recordings, Telodial imports the phone's own, RMDialer sets recording up in training and Dialmio attaches them on supported Android phones.

All five dial from the phone SIM
Four keep a free dialer; Telodial has a trial
iPhone apps: Telodial, RMDialer, NLCaller

Telecalling CRM software benefits for teams in India

Calls customers recognise A call from the caller's own mobile number reaches customers who screen unknown landlines.
Outcome saved on the call The status, remark and next date are saved on the handset before the following call.
Follow-ups that ring Callbacks ring like an alarm on the right phone instead of sitting in a register.
WhatsApp in the same plan Brochures and quotes go out after the call without a second tool to buy.
Owner view without a report Each caller's calls reach the owner's dashboard without anyone writing an evening summary.

Who put this together: we did, and Telodial is one of the entries. Every fact about the other products is taken from that product's own website, with the date we read it, and every entry names something that product does better than ours. Prices move: confirm before you pay. Facts checked 20 October 2026.

How the five were judged

Which number does the customer see? A call from the caller's own SIM shows a normal mobile number, not a rented line.
How many taps does it take to save the outcome of a call on the handset itself?
Is WhatsApp part of the plan, or something bought and set up separately?
What does the whole team pay in a year at its real head count, and is there a free tier for anyone who only dials?
Does it run on iPhone, and how does it handle call recordings?

Best telecalling CRM software in India, side by side

Best telecalling CRM software in India, side by side
Tool	Best for	Calls from the phone SIM	WhatsApp	Published price
Telodial	Mixed Android and iPhone teams with field staff to track	Yes	Included	₹176/user/month, yearly
RMDialer	Teams that want a free dialer for occasional callers, or to resell	Yes	Official API	Published on rmdialer.com
Dialmio	Service desks where missed calls matter as much as outbound lists	Yes	Included, own API	₹162/user/month, yearly
Telecalling Software	Callers who want the dialer free before paying for a team system	Yes	Free after calls	₹161/user/month, yearly
NLCaller	Buyers outside India comparing dollar-priced plans	Yes, dual SIM	After every call	₹162/user/month, yearly

Each product's row is taken from its own website, read on 20 October 2026. Where a figure is not clearly published the cell says "not stated".

Which tool suits which team

1
Telodial
that is us

Best for: Mixed Android and iPhone teams with field staff to track

One plan at ₹176 a user a month on yearly billing covers the auto dialer, custom statuses, round-robin assignment, alarm-style reminders, WhatsApp rules, selfie attendance with live location for field staff and the owner's web dashboard, with the app in 40-plus languages and an iPhone version. It is the dearest yearly seat here and has no free dialer.
2
RMDialer

Best for: Teams that want a free dialer for occasional callers, or to resell

RMDialer pairs a SIM dialer and telecalling CRM with recording that its team sets up during training, an iPhone app with everything except the native call log, a dialer that stays free without an account, and a whitelabel programme for resellers.
Compare RMDialer with Telodial
3
Dialmio

Best for: Service desks where missed calls matter as much as outbound lists

Dialmio frames the same kind of Android app as call management software: missed calls land in a shared callback queue with a WhatsApp sent meanwhile, recordings attach to the lead on supported Android phones, and an owner who only views the dashboard pays nothing.
Visit Dialmio
4
Telecalling Software

Best for: Callers who want the dialer free before paying for a team system

Telecalling Software keeps its business dialer, list filters, call analytics and automatic WhatsApp after a call free for any number of users, and charges ₹161 a user a month on yearly billing, GST extra, for the lead CRM, assignment, reminders and dashboard. It states no recording and no iPhone version for callers.
Visit Telecalling Software
5
NLCaller

Best for: Buyers outside India comparing dollar-priced plans

NLCaller publishes one plan with every feature at ₹162 a user a month on yearly billing in India, or $25 a user a year outside it, keeps a Basic Dialer free forever, and runs on Android and iPhone.
Visit NLCaller

Why the calling number matters

In India an unfamiliar landline or a rented business number is often ignored, and caller-ID apps label unknown business numbers before the phone has finished ringing. A dialer that places more calls to people who will not answer is not faster in any way that counts.

Every product on this list dials from the caller's own handset SIM instead. The call looks like a person calling, and a customer who saves the number reaches the same caller next week. The price of that choice is throughput: one SIM holds one conversation, which is right for a team working its own enquiries and wrong for a floor of fifty agents on cold lists.

Illustration

Example: twelve callers at a Hyderabad developer

Take Ramesh, sales head at a real estate developer in Hyderabad, with twelve callers working portal enquiries and site-visit follow-ups. He wants recordings for disputes about quoted prices and WhatsApp brochures after each call, and three of his callers carry iPhones.

The iPhones narrow the list to Telodial, RMDialer and NLCaller, since Dialmio and Telecalling Software say they have no iPhone app for callers. Twelve seats cost ₹25,344 a year on Telodial and ₹23,328 on NLCaller before tax; RMDialer's price is on its own site.

Recording then needs checking on each: Telodial imports what each phone records, and RMDialer configures recording during training. With prices about ₹2,000 apart, Ramesh should run two trials on a real morning of enquiries and watch how quickly callers save the outcome after each call.

A worked illustration with round numbers, not a customer record.

When none of these five fits

A contact centre with fifty or more agents on cold purchased lists should look at a predictive cloud dialer, because every tool here, Telodial included, places one call per SIM at a time. The same goes for a business that sells mostly by email or field visits, where a general sales CRM fits better than any calling app, and for anyone who needs an IVR menu.

Best telecalling CRM software in India FAQ

What is the best telecalling CRM software in India for a mixed Android and iPhone team?

For two to fifty callers on a mix of Android phones and iPhones who also need field staff tracked, the best telecalling CRM software in India is Telodial, because the dialer, lead record, reminders, WhatsApp rules, attendance and owner reports come in one per-seat plan on both platforms.

What kind of telecalling CRM software is Telodial?

Telodial is a telecalling CRM software that places calls on each caller's SIM, takes the outcome in two taps, and shows the owner every caller's calls and outstanding callbacks on a web dashboard.

How much does telecalling CRM software in India cost with Telodial?

A yearly seat is ₹2,112, about ₹176 a month or $31 in dollars; the three-month plan works out at ₹297 a month. GST is extra, and five people on yearly billing pay ₹10,560.

What do these five telecalling CRMs cost per user?

On the four sites that publish a rupee price, yearly plans run from ₹161 to ₹176 a user a month before tax: Telecalling Software ₹161, Dialmio and NLCaller ₹162, Telodial ₹176. RMDialer's price is on rmdialer.com. Every one charges per user rather than per team or per minute.

Which telecalling CRMs on this list handle call recording?

Three say so. RMDialer supports recording and configures it in training, Dialmio attaches recordings on supported Android phones, and Telodial imports the recordings the phone makes. Telecalling Software says it has no recording, and NLCaller does not mention it on the pages read.

Is SIM calling better than cloud telephony for telecalling?

For a team calling its own enquiries, usually yes: the customer sees an ordinary mobile number and there is no per-minute bill. Cloud telephony earns its cost when a large floor needs parallel dialing, IVR menus or one shared business number.

Which of these telecalling CRMs have a free plan?

Four do, for the dialer: RMDialer, Dialmio, Telecalling Software and NLCaller keep a basic dialer free, while the CRM features are paid. Telodial has no free plan; it offers a three-day trial with every feature and no card.

Do Indian telecalling rules apply to SIM-based CRM calls?

Yes. Since TRAI amended the TCCCPR on 18 September 2026, calls placed by an auto dialer are A2P calls the business declares to its operator in advance, and a customer's written or digital enquiry permits follow-up calls for the next seven days. General information, not legal advice.

What does telecalling CRM software do between two calls?

It saves what just happened and lines up what comes next: the lead's stage, a short note and the next follow-up date go onto the record, the WhatsApp promised on the call goes out, and the next number is ready to dial.

How to choose without being sold to

What kinds of product are sold as telecalling CRM software?

Half the confusion when buying comes from comparing across these kinds instead of within one.

What kinds of product are sold as telecalling CRM software?
Kind	What you get	What it leaves you doing
Call tracker	Call counts, durations and missed-call lists	Keeping the pipeline in a sheet somewhere else
Dialer with a CRM behind it	The call, the record and the follow-up in one app	Little, as long as the reminder really rings
Automation-heavy sales CRM	Lead capture rules, workflows and sequences	Building and maintaining the automation
Cloud contact-centre platform	Virtual numbers, IVR menus and predictive dialing	Paying for telephony by the minute as well as by the seat

Every product on the shortlist above is the second kind. Categories as described on 28 September 2026.

What do people search before choosing telecalling CRM software?

Is a telecalling CRM the same as call centre software?

No. Call centre software manages how calls move: queues, IVR menus, routing and predictive dialing over rented numbers. A telecalling CRM manages what was said on them: the record, the status, the remark and the next follow-up. Teams under about fifty seats nearly always need the second.

Do I need a CRM if I only have three callers?

Usually, yes. Three is about where a spreadsheet stops holding, not because of the data but because of coordination: two people ring the same customer, one leaves and takes the context, and the owner cannot see the day without asking.

What should I ask a telecalling CRM vendor before paying for a year?

Four things, of any vendor on this list including Telodial: the renewal price, what happens if the team shrinks, whether WhatsApp is in the plan, and how you would export your leads if you left.