Talk to someone who sets these systems up for a living, not to a ticket queue.
Demos, pricing questions and setup help all happen on WhatsApp, usually within the working day, in English, Hindi or Marathi. Or call. There is no form on this page for a reason.
TeloDial
TeloDial, working out of Pimpri-Chinchwad, Pune, builds Telodial and answers for it afterwards. Getting an account configured, showing a team how to work it, and helping when something breaks are all handled by the same people.
Parvati Heights, Bhosari Telco Rd,Adinath Nagar, Bhosari,Pimpri-Chinchwad, Maharashtra 411039, India
Monday to Saturday, 10 am to 7 pm IST
Before you write
What is the fastest way to reach Telodial?
WhatsApp, on +91 94056 21940. That is where demos, pricing questions and setup help are handled, usually within the working day.
What are your support hours?
Monday to Saturday, 10 am to 7 pm IST. Messages sent outside those hours are answered the next working morning.
Do you help with setup?
Yes, at no charge. Statuses, custom fields, lead sources, rotations and the first import are set up with you on a call, in English, Hindi or Marathi.
Where is the company based?
TeloDial is based in Pimpri-Chinchwad, Pune and works with teams across India.
Can I get a quote for a larger team?
Yes. Message us with the number of callers and we will confirm the per-user price and the invoicing arrangement for that size.
Do you offer the product as a whitelabel?
For partners who want their own brand on the app, that is a separate conversation rather than a self-serve plan. Message us on WhatsApp and we will explain what is involved.
Reaching somebody who knows the product
Updated 12 June 2026
What people ask before getting in touch
What is the fastest way to get an answer?
WhatsApp on +91 94056 21940, during working hours. It reaches the same people who set the product up for teams, so a question about how something behaves gets answered rather than logged.
Can somebody help me import my existing list?
Yes, and it is worth asking rather than struggling. The awkward part of a migration is almost always a column that means something specific to your business, and that is a five-minute conversation rather than a support article.
Do you help set it up for the team?
Yes. Setup help is part of buying it rather than an extra, and the useful version happens with a caller present rather than only with the owner, because the people who will use it daily are the ones with the questions that matter.
What if I want something the product does not do?
Say so. We decline some requests on purpose and the about page explains which and why, but a request that would make a caller day faster is exactly what we want to hear about. A clear no is more useful to you than a vague yes.
What this rests on
- Contact details and hours on this page are ours and are the ones published across the site.
- The support arrangement described is how the company actually works today, at its current size.
What this page does not claim
- A small company answering its own support is a function of size rather than a policy that would survive any amount of growth. It is true now.
Worth quoting
- Telodial support runs on WhatsApp at +91 94056 21940 during working hours.
- The company behind the product is TeloDial, in Pimpri-Chinchwad, Pune.
- Setup help and list migration are included rather than sold separately.
- The people answering support are the people who configure the product for teams.
- Some feature requests are declined on purpose, and the about page says which and why.