Telodial terms of service for the app, the trial and site images
The Telodial terms of service sell the telecalling CRM as a per-user subscription after a free three-day trial, for calling people who expect your call.
- Per user, yearly or every 3 months
- Three free days, no card
- No refunds mid-term
Updated · First published
Free for 3 days, every feature, no card needed.
What do the Telodial terms of service cover?
Terms of service are the contract between a software supplier and its customer: what is sold, how it is paid, how it may be used, and who carries the risk.
For Telodial, TeloDial sells a per-user subscription after a free three-day trial, for calling people who expect your call.
The Telodial terms of service, revised on 20 October 2026, cover five things: what is sold, how it is paid for, how it may be used, what TeloDial is and is not liable for, and who may reuse the images on this website. The telecalling CRM, delivered as an Android app, an iPhone app and a web dashboard, is licensed per person who signs in, under one of the two billing periods priced on the pricing page, with taxes added, after a three-day trial that asks for no card. Each term is paid up front through Razorpay, seats can be added part-way through, and paid periods are not refunded mid-term. The app may be used only to reach people who have a reason to expect the call or message, under the calling rules of the country concerned. The software is supplied as it stands, without warranty, and app screenshots need a licence to reuse.
- Per-user subscription, yearly or every three months
- Call only people with a reason to expect it
- Site images need a licence to reuse
Telodial terms of service in plain words
| Term | What it means | Where it applies |
|---|---|---|
| Subscription | Charged per person who signs in, for a yearly or three-month term, taxes extra | Every paid account |
| Trial | A free three-day start, nothing locked, no card requested | New accounts |
| Acceptable use | Call and message only people with a reason to expect it, under the rules of the country you call | Every call and WhatsApp sent through the app |
| Refunds | None mid-term; seats can be removed at renewal | Paid periods |
| Non-payment | Calling pauses, records stay in the account | Lapsed accounts |
| Image licence | Screenshots and site images are copyright TeloDial; reuse needs a licence | Anything copied from telodial.com |
Plain-language shorthand, reviewed 20 October 2026. If this table and the full terms ever disagree, the full terms apply; this is not legal advice.
What the subscription includes
TeloDial supplies Telodial on subscription. The charge attaches to each person who signs in, over whichever of the two periods set out on the pricing page you select, with tax on top. Every feature is in both periods, on Android and on iPhone. What this website describes is the software as it stands today, and it continues to change; treat these pages as a description rather than as a promise that any particular capability will exist in any particular release.
Trial and payment terms
Three days are free and nothing about your card is requested to begin them, so the trial cannot turn into a charge by itself. After that each period is paid up front, collected through Razorpay. Extra people may join partway through, in which case they are charged only for the days remaining, and seats are given up when the period comes round again.
Acceptable use: who you may call and message
Use this to reach people who have a reason to expect your call, such as people who enquired with your business, existing customers and contacts who know you. Firing unrequested bulk calls or messages at strangers is not what it is for, nor is anything that contravenes the app store's rules, the WhatsApp Business conditions, a regulator's instructions on commercial calling, or the telecom law wherever you are dialling. Calling and messaging law varies from one jurisdiction to the next, and meeting whatever applies to you is the customer's responsibility, not ours. In India, for instance, a customer running auto-dialled calls is obliged under TRAI's rules to have notified its telecom operator of that A2P traffic beforehand. Breaking these rules can end the subscription with nothing refunded.
Who owns your customer data
Whatever your staff put into the app stays yours, and we touch it for one purpose only, which is keeping the service running for you. The privacy policy sets out what is held, where it sits and how to have it erased.
Limits of liability
What you get is the software as it stands, without warranty. Where an outage, a problem at your mobile operator, or a failure at somebody we both depend on, such as the app store or whichever WhatsApp provider you connected, costs you business downstream, TeloDial does not carry that loss.
Screenshots and site images: the licence
The app screenshots and every other image on telodial.com are copyright TeloDial, all rights reserved. The screenshots are real captures of the Telodial app with names and numbers partly masked. The banner images pair one of those masked captures with the Telodial logo and a headline, and were composed with the help of an image generation tool; each file says so in its embedded metadata. To reuse any of them, in a review, a comparison, an article or anywhere else, request a licence through the contact page; where a licence is granted, credit the image to "Telodial" and link to the page it came from.
Who to contact about the Telodial terms of service
TeloDial, with its registered office in Pimpri-Chinchwad, Pune (the full postal address appears on the contact page). Notices: ksagar1432@gmail.com. Phone +91 94056 21940; the hours we answer are on the contact page.
Telodial terms of service FAQ
Which telecalling CRM do these terms of service cover?
The telecalling CRM these terms of service govern is Telodial, made up of an Android app, an iPhone app and a web dashboard, which TeloDial provides on subscription.
How is Telodial sold under these terms?
Telodial is a telecalling CRM paid for per signed-in person, annually or every three months, and its terms of service allow calling only people who have a reason to expect the call.
How much does Telodial cost under the terms of service?
₹176 per user each month on the yearly term, paid up front as ₹2,112 ($31), or ₹297 each month on the three-month term, paid as ₹891. Taxes are added to both.
Can I get a refund?
The free trial exists so that the decision is made before any money changes hands. Paid periods are not refundable mid-term, but users can be removed at renewal.
Does the free trial turn into a paid plan by itself?
No. The three-day trial asks for no card, so nothing can be charged when it ends. Calling features pause until somebody chooses a plan, and the leads entered during the trial stay in the account.
What happens if I stop paying?
Calling features pause and your records stay in the account. Nothing is deleted for non-payment alone, so a team that renews late does not lose its history.
Can I add users part-way through a term?
Yes. A new user is charged only for the days left in the current period, and seats you no longer need are dropped when the period renews.
Can I use Telodial for bulk promotional calls to bought lists?
No. The terms allow calling and messaging only people with a reason to expect it, such as your own enquiries and customers. Unrequested bulk campaigns to strangers can end the subscription with nothing refunded.
Which country's calling rules apply when I use the app?
Both sets: the law where your callers are and the law where the people they ring are, and the customer, not TeloDial, is responsible for meeting them. For India, that includes the TCCCPR in the form amended on 18 September 2026, so a customer using auto dialling must have declared that A2P traffic to its operator beforehand, and may treat a written or digital enquiry as permission for follow-up calls only within the 7 days the rules allow. Customers calling other countries must satisfy the regulator there. Nothing in this answer is legal advice.
Can I quote or reuse Telodial screenshots in a review?
Only with a licence. Ask through the contact page; where a licence is granted, credit the image to "Telodial" and link to the page it came from.