Telodial: Sales Call Tracking App for Teams Who Sell From Their Phones
A sales call tracking app records every call a salesperson makes or takes on a work phone and reports it to the manager, without anyone typing a log. Telodial reads those calls from the call log of each rep's Android phone and adds the lead behind every number.
This page is about tracking a sales team. For a telecalling desk working assigned lists all day, see Telodial's telecaller call tracking.
- Each rep's calls in one owner log
- Calls matched to leads and clients
- Android reads the call log; iPhone cannot
Updated
Free for 3 days, every feature, no card needed.
What is a sales call tracking app?
A sales call tracking app is a phone app that logs each salesperson's incoming, outgoing and missed calls and totals them for the manager without manual entry.
Telodial reads those calls from the call log on Android phones, links each to its lead, and rolls the whole team up to the owner's account.
A sales call tracking app answers a manager's two daily questions, who called whom and what came of it, without asking salespeople to fill in a sheet. Telodial, a telecalling CRM, gets the first answer from the call log of each rep's Android phone: incoming, outgoing, missed, rejected and blocked calls, with the right SIM named on dual-SIM phones, plus WhatsApp, Google Meet and Zoom calls logged alongside. The owner sees every employee's calls in one team log and in analytics rings for total, connected, unique and missed calls, with lost leads counted as numbers whose calls never lasted beyond a threshold the owner sets at 60, 30 or 0 seconds. The second answer comes from the lead, since each call can carry a status, a remark and a follow-up. One honest limit: the iPhone app cannot read the phone's call log, because iOS keeps it closed to every app. Pricing in October 2026 is ₹2112 a year per user, or $31.
- Tracking comes from the call log, not from typing
- iPhone apps cannot read the call log
- Personal calls can be kept out of backup
Sales call tracking app benefits
- No call sheets to fill Calls are read from the phone, so the log is complete even on a rep's busiest day.
- Activity beside results Each call sits on a lead with its status, so plenty of calls with no progress stands out.
- Missed calls caught An unanswered customer call shows up with a one-tap call-back before a rival returns it.
- Fair to personal phones Backup can be limited to working hours or to calls with leads and clients, and chosen numbers excluded.
- Internet calls counted WhatsApp, Google Meet and Zoom calls appear in the same history as SIM calls.
How a sales call tracking app collects each rep's calls
- 1
Install on each rep's Android phone
Telodial can take over as the handset's dialer, or sit alongside the existing one and pop up its after-call sheet, so reps keep calling the way they already do.
- 2
Choose what gets tracked
Pick which SIMs back up, exclude private numbers, and if you wish keep only working-hours calls or calls with leads and clients.
- 3
Calls reach the owner
Background sync sends each call to the account, where the owner sees every employee's calls together.
- 4
Each call meets its lead
Calls to saved leads show the lead's status and last remark, and the after-call sheet records what happened.
- 5
Read the numbers
Ring charts sum up any period you choose, and tapping one narrows the log to just the connected, missed, unique or lost-lead calls behind it.
- 6
Plan around iPhones
Reps on iPhone can use leads, reminders and WhatsApp in the app, but their calls are not read automatically, since iOS gives no app the call log.
Sales call tracking on Android and iPhone
| Feature | Android | iPhone |
|---|---|---|
| Reads the phone's call log | Yes | No, iOS does not allow it |
| Calls in the owner's team log | Yes, from the call log | Not from the call log |
| Lead status, remarks and reminders | Yes | Yes |
| WhatsApp messages and campaigns | Yes | Yes |
| Attendance with selfie | Yes | Yes |
Source: Telodial feature list, 14 October 2026. Apple keeps the call history of an iPhone away from all apps, and that is the only gap between the two versions.
Example: building supplies reps in Muscat
Consider Saeed, sales manager at a building supplies wholesaler in Muscat. His six reps visit contractors and phone them from their own Android phones, about 35 calls each a day.
He used to collect call counts on a Thursday sheet that nobody filled in honestly. Now the team log shows every rep’s calls, and the connected ring shows that one rep makes plenty of calls but rarely holds a buyer past 30 seconds, which turns into a coaching chat rather than an argument.
Two newer reps carry iPhones. They keep leads and reminders in the app, but their calls are not tracked automatically, so Saeed asks them to log outcomes after each visit. Six yearly seats cost $186 a year (₹12,672 in India). The firm is an illustration, not a customer.
A worked illustration with round numbers, not a customer record.
When call tracking needs a different tool
If most of your sales team carries iPhones and every call must be tracked automatically, Telodial will disappoint, because iOS lets no app read the call log; the usual workaround is calling through a cloud phone system. Marketers who want to know which advert or keyword made the phone ring need ad call tracking with dynamic numbers, which is a different product. And teams on desk phones or a contact-centre platform already have call records inside that system.
Sales call tracking app FAQ
How to track sales calls?
Install a call tracking app on each salesperson's work phone so calls are read from the call log, then tie each call to a customer record with its outcome. Paper or spreadsheet call sheets miss calls and depend on memory.
What is the best app to track salespeople?
For a team selling by phone from Android handsets, the best app to track salespeople's calls is Telodial, because each call lands on the lead with its outcome and the owner sees the whole team. Firms whose reps mostly use iPhones should consider a cloud phone system.
Which call tracking app suits a sales team rather than an advertiser?
One that reads the phones the team carries. For a sales team's own phones, choose an app that reads the Android call log and links calls to leads; to learn which advert produced a call, choose an ad call tracking service with dynamic numbers.
Is Telodial a sales call tracking app?
Telodial is a sales call tracking app and telecalling CRM that reads each Android rep's calls, ties them to leads and shows the team's calls to the owner.
How much does a sales call tracking app cost with Telodial?
Per rep, ₹176 a month on a yearly plan (₹2112, which is $31 a year) or ₹891 for each three months, before taxes. A team of six on yearly seats comes to ₹12,672, or $186.
Can a sales call tracking app work on iPhone?
Not for automatic call tracking. iOS does not let any app read the phone's call history, so Telodial's iPhone app has everything except that. Reps on iPhone can still run leads, reminders and WhatsApp from the app.
Will call tracking show my reps' personal calls?
Not if you set it up not to. Backup can be limited to calls in working hours, or to calls with leads, assigned leads and paid clients, and excluded numbers stay out of backup altogether.
Can a sales call tracking app count WhatsApp calls?
Telodial logs WhatsApp, Google Meet and Zoom calls in the call history beside SIM calls, so reps who switch to internet calls still show the activity.
Does a rep need to do anything for calls to be tracked?
Nothing beyond keeping the app installed and signed in on an Android phone. Background sync sends calls on its own, and a sync log shows what has gone through.
How is sales call tracking different from marketing call tracking?
Sales call tracking watches the calls a team makes and takes; marketing call tracking gives each advert its own number to learn which campaign made the phone ring. Telodial does the first, not the second.
Can I see which reps miss customer calls?
Yes. Missed calls appear in each rep's history and in the team log, and the analytics rings filter to them with a tap, so unreturned calls show up by name.
Give the team a phone that keeps the record
Free for 3 days, every feature, no card needed.
₹176 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.