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Outbound calling

Telodial: Outbound Calling Software That Dials Your List From Your Own SIM

Outbound calling software places a business's calls to a list of customers one after another, so nobody has to find, read or type a number. Telodial does it through the SIM already inside each caller's phone.

Finding, reading and typing a number costs twenty to thirty seconds. Repeated a hundred times a day, that is most of an hour handed back to each caller.

  • One call at a time, never silent
  • Auto redial for unanswered numbers
  • No virtual number, no per-minute bill

Updated · First published

Free for 3 days, every feature, no card needed.

Outbound calling software: outbound queue with Call next manually beside Start
Product illustration: "Make the next call", built from a masked Telodial screenshot

What is outbound calling software?

Outbound calling software is a dialer that places calls from a business to its list of leads or customers automatically, one number after the next.

Telodial is outbound calling software for Android and iPhone that power-dials through the SIM a caller already carries and asks for the outcome before the next call.

Outbound calling software decides how many conversations a caller can hold in a day, because the dialing, not the talking, is what wastes the time. Telodial, a telecalling CRM for both Android phones and iPhones, power-dials a list through the SIM in each caller's handset: the next call starts when the last one ends, after a gap the manager can lock. With one line open per caller, nobody who answers hears silence, the failure predictive dialers accept as the cost of speed. A ring limit ends unanswered calls, auto redial tries again one to three times, and a call the network kills before it even rings is placed again automatically, with up to two retries. A minimum call length decides when a lead counts as done. The list can be filtered leads, imported files, call-log numbers, assigned leads or the follow-ups due today. Since October 2026 the price is ₹2112 per user a year, about $31, with no minute rate on top.

  • Power dialing: one line per caller
  • Gap, ring limit and redials set by the manager
  • Customers see a real mobile number

Outbound calling software benefits

  • Time back on every call No scrolling or typing: the next number rings by itself after the gap you set.
  • No silent calls One line per caller means every person who answers hears a human straight away.
  • Fewer lost numbers Ring limit, auto redial and network-drop redial keep unanswered leads in play.
  • No telephony bill Calls ride each caller's existing SIM plan, with no rented number and no minute rate.
  • Calling over WhatsApp Customers who live on WhatsApp can be rung there instead of on the SIM, capped at 20 a day unless you raise it.

How an outbound calling session runs

  1. 1

    Choose what to dial

    Any filtered view works as a queue: the follow-ups due today, one lead source, a single status, your assigned leads, or the file somebody imported an hour ago.

  2. 2

    Set the pace

    Pick the gap between calls, the ring limit and how many redials an unanswered number gets. Start around 35 seconds and shorten the gap five seconds at a time.

  3. 3

    Talk with the record open

    Name, lead status and the previous remark are on screen before the customer says hello, so nobody has to open by asking who is on the line.

  4. 4

    Save, then move on

    The after-call sheet takes the outcome in two taps, and the next number rings when the gap ends. Pause, skip or stop the session from any screen.

Outbound calling software features

Outbound calling software features
Feature What it doesBest for
Power dialing Starts the next call as the last ends, one line at a timeSmall teams calling their own leads
Adjustable gap Holds a pause between calls, lockable by the adminKeeping remarks honest at speed
Ring limit and auto redial Ends long rings and retries 1 to 3 timesLists where first attempts often miss
Network-drop redial Dials again, up to twice, when a call drops before it ringsAreas with patchy coverage
Auto dialer over WhatsApp Rings leads on WhatsApp rather than the SIM, 20 a day unless raisedCustomers who answer WhatsApp sooner than a SIM call
Click to call from Chrome Clicking a number on the computer makes the phone dial itCallers who work from a laptop all day

Outbound session behaviour from the Telodial app feature list of 14 October 2026. Predictive dialing and IVR are not offered.

Illustration

Example: an admissions caller in London

Consider Tom, an admissions caller at a private college in London who rings about 120 applicants a day in intake season, every one of them somebody who filled in the enquiry form on the college website.

Dialling by hand, each call costs him about 25 seconds of scrolling, reading and tapping before anyone answers. Over 120 calls that is 50 minutes. With the dialer those seconds go, and a 35-second gap still leaves time to mark the status and set the callback.

This is arithmetic, not a promise: the same day now holds roughly 40 more attempts, or the same number of calls with longer conversations. Which of the two the college wants is a management choice, not a software setting.

A worked illustration with round numbers, not a customer record.

When a cloud dialer fits better

Choose a cloud contact-centre platform when a floor of fifty-plus agents works cold data, when predictive dialing must keep every agent busy, or when calls have to pass through an IVR. One SIM carries one conversation, so a phone-based dialer cannot match the conversations per hour of a predictive floor, and Telodial does not try to. There is no desktop dialer app either: the computer only tells the phone to dial, through Chrome.

Outbound calling software FAQ

What is outbound calling?

Calls a business places to customers or leads, as opposed to inbound calls that customers place to the business. For most small sales teams it means ringing enquiries, callbacks, renewals and leads that went quiet.

What is the best outbound calling software for a sales team on mobile phones?

For sales teams of up to about fifty people calling from their own mobile numbers, the best outbound calling software is Telodial, because it dials, stores the outcome and schedules the follow-up without rented lines or a minute-rate bill. Floors that need IVR or predictive pacing should look at cloud contact-centre tools.

Is Telodial an outbound calling software?

Telodial is an outbound calling software and CRM that power-dials a list through each caller's SIM and opens an after-call sheet the moment a call ends.

How much does an outbound calling software cost with Telodial?

A quarter of outbound dialing costs ₹891 for each caller; paying for twelve months brings it to ₹176 a month, or $31 a year outside India. Minutes are never billed, because calls ride the SIM plan you already pay for. Taxes are extra.

Can AI do outbound calls?

Voice bots can place scripted calls, but that is a different product under different rules, and many people hang up on a recording. Telodial makes no AI calls: a person speaks on every call, and the software only removes the dialing and the paperwork around it.

Do I need permission to use an auto dialer for outbound calls?

Often, yes. TRAI's amended TCCCPR, in force from 18 September 2026, classes every auto-dialled call in India as an A2P call, declared to your operator before the campaign starts. The UK, the US and many other countries have their own consent and do-not-call rules, so check with your regulator before dialing at volume. General information for outbound teams, not legal advice.

What is the difference between outbound calling software and an auto dialer?

An auto dialer places calls. Outbound calling software places them and keeps the customer record, the outcome and the next follow-up in the same place. A dialer on its own mostly helps you make more calls that nobody wrote down.

Does outbound calling need internet on the phone?

Not for a SIM call, which is an ordinary voice call. Mobile data is needed afterwards to back up outcomes to the account, to send WhatsApp messages, and for the auto dialer over WhatsApp.

Is there free outbound calling software?

Free tiers exist, usually capped at one user or a few hundred contacts. Telodial charges per caller once a 3-day trial ends; the trial opens every feature and asks for no card.

Can I run outbound calls from my computer?

Partly. Clicking a number in Chrome makes your phone dial it, with your SIM, auto-call and speaker settings, so a caller can work from a laptop screen. The voice still travels over the handset SIM, and no desktop dialer app exists.

Setting the right gap between calls

How should you tune the gap between outbound calls?

Remarks are getting shorter every week.

Lengthen the gap. Remarks typed in a hurry, with the next customer already saying hello, are useless a week later. Whatever seconds the short gap saves are paid for in the record, which was the point of buying the software.

Callers sit idle waiting for the next number.

Shorten it, five seconds at a time. Idle seconds at the end of each gap are the only dependable sign that the pace is too slow. Change it gradually and watch the quality of remarks, not the dial count.

A whole list keeps coming back unreachable.

Question the list before the tool. A string of switched-off phones means the data is old or the hour is wrong. Ploughing through four hundred of them proves nothing and costs a morning.

What do teams ask before buying outbound calling software?

Is a power dialer better than a predictive dialer?

For a team under fifty working its own leads, usually yes. Predictive pacing puts several lines behind each agent and abandons any answer that finds nobody free, which is where silent calls and complaints come from. A power dialer rings one number per caller, so every answered call has a person on it.

Will the outbound session survive an incoming call?

It should, and it is worth testing on purpose during a trial. A queue that loses its place when somebody rings in, or when the phone restarts, is a queue you end up babysitting instead of trusting with a long list.

What really limits the number of calls per day?

Talk time. If an average conversation runs four minutes, simple arithmetic caps you far below a team averaging forty seconds, and no dialer changes that. A calls-per-day figure quoted without asking your call length comes from somebody else's business.

Do we have to port or change our numbers?

No. Every call leaves on the SIM each caller already carries, billed on their existing tariff. Nothing is ported or rented, and customers see the same number they always have.

How does SIM-based outbound calling compare with a cloud dialer?

The two approaches suit different floors, so the useful comparison is by trait rather than by brand.

How does SIM-based outbound calling compare with a cloud dialer?
  Telodial (own SIM) Cloud dialer, in general
Number the customer sees Whichever mobile number the caller already uses Usually a rented virtual number
What calls cost Your existing SIM plan Commonly a per-minute rate
Lines per agent One Often several, with predictive pacing
Data needed during the call No Yes, the voice travels over the internet
Call recording Imports the phone's own recordings Commonly included

Telodial column from the app feature list of 14 October 2026. The cloud column describes the category in general, not any named product; check a specific vendor on its own site.

Give the team a phone that keeps the record

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