Telodial: Auto Dialer Software Explained, From Preview to Predictive Dialing
Auto dialer software is a program that rings a list of phone numbers by itself and hands each answered call to a person, or plays a recording. Telodial runs the one-call-at-a-time kind on the SIM inside every salesperson's phone.
The software category is wider than one product. This page sorts the types and the billing models; for Telodial's own dialer, settings and screens, see the auto dialer app page.
- Five dialer types and who each suits
- Seat, minute and server costs explained
- Where a SIM-based power dialer fits
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What is auto dialer software?
Auto dialer software is a program that calls a list without anyone typing numbers, moving to the next contact once a call ends or rings out.
Telodial's dialer rings one number at a time per caller on the phone's own SIM, so nobody who answers hears silence and no telephony bill is added.
Auto dialer software comes in a handful of designs, and what separates them is how many numbers ring for each person. A preview dialer shows the record first and waits for a click. A power, or progressive, dialer rings the next number the moment an agent is free, one at a time. A predictive dialer rings several numbers per agent and guesses who will pick up, which keeps big floors busy but leaves some answered calls in silence. Voice broadcast plays a recording with nobody on the line. Telodial is power-style. Its dialer, part of a telecalling CRM, runs on the SIM in each caller's handset: it works a filtered list, waits a gap the admin can lock, gives unanswered numbers up to three more tries and redials calls the network drops before they ring. Cloud call center dialers usually bill per seat and per minute; Telodial bills per user, ₹2112 a year or $31 as of October 2026, with calls on existing tariffs.
- Main types: preview, power, predictive, parallel, voice broadcast
- Predictive suits large floors; power suits small teams
- Telodial is a power-style dialer on each caller's SIM
Auto dialer software benefits
- More calls in an hour The next number rings after a set gap, so no time goes on finding and typing digits.
- Fewer leads left unreached A ring limit and up to three automatic retries give people who missed the first call another chance.
- A list worked top to bottom The session moves through the whole filter in order, and a caller can skip, pause or stop it.
- Dropped calls placed again A call cut by the network before it rings is dialled again, up to twice, before the lead counts as unreached.
- Notes written while fresh Between numbers, two taps record how the call went, a short note and when to ring next.
How auto dialer software works
- 1
Choose the list
Any set of numbers can feed it: a filter of leads by status or tag, an imported spreadsheet, recent call-log numbers, leads assigned to the caller, or the follow-ups due today.
- 2
Set the pace
Decide how long to pause between numbers, how many seconds of ringing count as no answer, how long a conversation must last before a lead is done, and how many retries a silent number gets.
- 3
Let it ring
Here the types part ways. A predictive dialer rings several numbers at once and connects whoever answers; a power dialer, the kind Telodial is, rings exactly one number and waits for the caller.
- 4
Talk, then log
An answered call is an ordinary conversation. When it ends, the outcome is saved and the session moves on; unanswered numbers go to the retry round.
Auto dialer software types compared
| Type | How it dials | Best for | In Telodial |
|---|---|---|---|
| Preview | Shows the record and waits for the agent to start the call | Long, careful calls such as B2B deals | Close to it: tap a lead card to call |
| Power (progressive) | Rings one number per agent as soon as the last call ends | Small and mid teams calling their own leads | Yes, on the SIM and over WhatsApp |
| Predictive | Rings several numbers per agent and connects whoever answers | Floors of 20 or more agents on large cold lists | No |
| Parallel (multi-line) | Rings a few lines at once for a single rep | High-volume prospecting teams | No |
| Voice broadcast | Plays a recorded message with no agent on the call | Announcements and reminders, where the law allows | No |
Types summarised from the pages ranking on Google India for this search on 20 October 2026. The Telodial column was verified on the app's feature list, 14 October 2026 edition.
Example: an eight-person admissions desk in Kuala Lumpur
Take Mei Ling, admissions lead at a private college in Kuala Lumpur. Before each intake, eight counsellors work through about 2,000 enquiries from education fairs and web forms.
A predictive system was quoted to her, but it would ring several applicants per counsellor and leave some of them listening to silence, which is a poor first contact for a student who asked for a call. A power dialer suits the job better: each counsellor dials one applicant after another with a 20-second gap, and the morning list gets one retry round for those who did not pick up.
With 250 enquiries each, the eight counsellors clear the list in about four working days instead of a fortnight. At $31 a seat, the desk pays $248 a year. The college is an illustration, not a named customer.
A worked illustration with round numbers, not a customer record.
When call center auto dialer software is the better buy
If thirty or more agents work large cold lists all day, a predictive or parallel cloud dialer keeps them talking more of each hour, and Telodial offers neither. The same goes for voice broadcast, inbound IVR queues, a desktop softphone with no mobile involved, or recording every call on a central server. Open-source dialers are free to download but need a server, phone lines and a technician: a fit for firms with in-house engineers, not for a five-person sales desk.
Auto dialer software FAQ
Which dialer is best for calling?
The best dialer is the one that matches your list. Warm enquiries a small team must reach personally suit a power dialer; huge cold lists worked by a large floor suit a predictive dialer; one-off careful calls suit a preview dialer.
Which auto dialer software suits a small business calling its own leads?
For a small business ringing people who already asked to hear from it, on ordinary mobiles, the best auto dialer software is Telodial: list, customer record and callback alarms share one app on the caller's existing SIM. A large outbound floor on bought data should look at a predictive cloud dialer.
Does Telodial count as auto dialer software?
Telodial is a CRM with auto dialer software built in: the dialer rings a filtered list one number at a time, and every call it places is logged against the lead it belongs to.
How much do auto dialers cost?
It depends on the model. Cloud dialers usually charge a monthly fee per seat plus call minutes, predictive plans cost the most, and open-source dialers cost nothing to license but need servers and phone lines. Phone-based dialers such as Telodial charge per user and use the SIM plan you already pay for.
How much does auto dialer software cost with Telodial?
Per user, Telodial charges ₹2112 for twelve months (₹176 monthly; $31 abroad) or ₹891 for each 3-month term (₹297 monthly). Tax is added, and the dialer sits inside that plan rather than costing extra.
What are some common softwares used in call centers?
A typical call centre runs a contact-centre platform (call routing, IVR, queues and dialers), a CRM for customer records, call recording and quality review tools, and workforce planning for shifts. Small teams calling from mobiles often need only the CRM and a dialer.
How to activate auto dial?
In Telodial, install the app, follow the guided setup that grants the dialer role and permissions, then open a list or filter and start an auto dialer session. The gap, ring limit and retries can be set before the first call.
Is there auto dialer software free of charge?
Yes, in three forms: free single-user apps with limits, open-source dialers you host yourself, and trials. Telodial has no free tier, but its 3-day trial unlocks the full product with no payment details taken.
Which auto dialer software suits a call center floor?
Size decides it. Above roughly thirty agents on cold lists, a predictive cloud dialer with IVR and central recording earns its cost. Below that, or on warm enquiries, a power dialer avoids silent calls and costs far less.
Why does a predictive dialer sometimes hang up on people who answer?
It dials faster than agents free up, wagering that most numbers will ring out. When too many people answer together, the extras hear a pause or a dead line, which is why several countries cap how often that may happen. A power dialer avoids it by ringing one number per free agent.
Is auto dialer software legal?
Generally yes, within each country's rules on consent, do-not-call lists and automated calls. In India, auto-dialled campaigns must be declared to the operator as A2P calling, following the September 2026 change (dated the 18th) to TRAI commercial-calling regulations; elsewhere, check your own regulator. This is general information, not legal advice.
Does a power dialer need internet to place calls?
Not with Telodial, because each call is an ordinary SIM voice call. Data is needed only to back up calls and leads to the account and for the WhatsApp dialer.
Give the team a phone that keeps the record
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