Telodial: Telecalling App That Runs Your Calling Team's Whole Day
A telecalling app is the phone app a calling team uses to ring customers, read their history and log each outcome on one screen. Telodial is that app for Android and iPhone, built around what happens between one call and the next.
This page follows the app through a working day. For the wider product, including the owner's web dashboard and team pricing, see Telodial's telecalling CRM software overview.
- Caller details before you say hello
- Outcome and callback saved in two taps
- Same app on Android and iPhone
Updated
Free for 3 days, every feature, no card needed.
What is a telecalling app?
A telecalling app is a mobile calling tool that puts the customer record, the dialer and follow-up reminders on the phone a caller already carries.
Telodial is that tool for Android and iPhone: it names the caller, collects the result as soon as the conversation finishes and sounds the callback on time.
A telecalling app proves its worth in the few seconds around each call, which is when a busy caller forgets what was said. Telodial, a telecalling CRM app for Android phones and iPhones, fills the screen with a caller card naming the customer, their current status and the latest remark while the phone is still ringing, lock screen or not. Once the conversation finishes, a short sheet collects the outcome, a remark and the callback time in two taps; that callback later sounds at the chosen hour and waits, unfinished, until somebody ticks it off. A customer's missed call turns into an alert with a call-back button, and conversations held on WhatsApp, Google Meet or Zoom sit in the history next to SIM calls. On Android the app can take over as the default dialer or work alongside it. Staff punch in from the same app with a live selfie. In October 2026 each user costs ₹176 a month, billed annually, the equivalent of $31 a year before tax.
- The record opens with the call, not after it
- Reminders stay open until marked done
- Works beside the phone dialer or replaces it
Telecalling app benefits
- Customer context on every call The caller card shows name, status and the last remark before the caller says a word.
- Notes written while fresh The after-call sheet appears as the call ends, so remarks never wait for the evening.
- Callbacks that cannot slip The reminder goes off at the promised hour and stays on the list until it is ticked off.
- Missed calls returned fast When a customer's call is missed, an alert offers a one-tap return call or a WhatsApp reply.
- One app for the shift Calls, WhatsApp, reminders and attendance live together instead of in four separate apps.
How a telecalling app works from morning to evening
- 1
Punch in and open the day
The caller marks attendance with a live selfie, then sees the reminders due today and the pending leads assigned to them.
- 2
Call with the record in view
Dial from the lead, the keypad or the auto dialer. As the call rings, the caller card shows who it is and what was said last time.
- 3
Save the outcome, set the callback
The after-call sheet wants three things: a status, a remark and the next call time. A WhatsApp message with the promised details can go out by itself.
- 4
Close the loop before leaving
Open reminders carry into tomorrow until they are marked done, and the day's calls back up to the account for the manager to read.
What the caller does and what the app does
| Moment | What the caller does | What the app does |
|---|---|---|
| Start of shift | Punches in at the office | Checks the live selfie and the office location |
| First call | Rings the oldest pending lead | Puts the lead's details and latest note on screen |
| Call ends | Picks interested and a Thursday callback | Saves both from the after-call sheet in two taps |
| Customer does not pick up | Moves on to the next lead | Can send a WhatsApp message written for missed calls |
| A customer rings back | Answers from the lock screen | Shows the lead record before the caller says hello |
| End of shift | Checks what is still open | Keeps unfinished reminders open into tomorrow |
Every app action here is listed in the product feature sheet Telodial updated on 14 October 2026.
Example: six property agents in Kuala Lumpur
Take Farah, who leads six agents at a property agency in Kuala Lumpur. Each agent makes about 40 calls a day from their own phone: new enquiries from listing sites, viewings to confirm and buyers who went quiet.
Before the app, notes went into a shared chat group and callbacks into each agent's memory. Now the after-call sheet takes about ten seconds a call, so 40 calls cost an agent under seven minutes of note-taking a day, and every viewing callback rings at the hour the buyer chose.
When a buyer rings back on Saturday, the agent sees the last remark on the caller card before answering. Farah and her agency are invented for this example.
A worked illustration with round numbers, not a customer record.
When a phone app is the wrong tool
A telecalling app suits people who call from mobile phones. If your callers sit on headsets at desks with a contact-centre phone system, an IVR or predictive dialing, a phone app will not replace it, and Telodial offers neither. Someone making five calls a week gains little either: the phone's own dialer and a calendar will do. And the app does not record calls itself; it picks up the recordings a phone already makes.
Telecalling app FAQ
What does a telecalling app do during a call?
It shows who is on the line and what happened before. In Telodial the caller card carries the name, lead status and last remark, and the full lead record can be opened mid-call.
Which telecalling app suits a team that calls customers from personal mobiles?
For a sales or service team of up to fifty people on their own phones, the telecalling app to start with is Telodial, because the caller card, the after-call sheet and alarm reminders work on the same handset that makes the call. Teams on desk headsets and a cloud phone system need contact-centre software instead.
Is Telodial a telecalling app?
Telodial is a telecalling app that puts the customer's record on screen as a call rings and saves the result in two taps once it ends, on Android and iPhone.
How much does a telecalling app cost with Telodial?
A seat is ₹2112 for a year ($31), which is ₹176 a month, or ₹891 for three months. Taxes are added on top; a three-day trial comes first at no charge and without a card.
Does a telecalling app replace the phone's dialer?
It can, on Android. Telodial can become the default phone app, with calls, contacts and history working as before, or sit alongside the existing dialer in CRM team mode and still open the after-call sheet.
Can a telecalling app track WhatsApp calls too?
Yes. Internet calls made on WhatsApp, Google Meet or Zoom are recorded in the history alongside SIM calls, so a conversation held over data still counts.
What does the telecalling app do with missed customer calls?
An alert appears for the missed call with a return-call button (you choose the SIM) and a WhatsApp option. An automatic WhatsApp written for missed calls can also go out.
Can staff mark attendance in the telecalling app?
Yes. Each caller punches in with a live selfie, which is checked for a blink, and branch rules decide the office location, working hours and late cut-off.
Does the telecalling app work over the lock screen?
Yes. The caller card covers the screen even on a locked phone, so the caller sees the lead before unlocking.
Which languages does the telecalling app support?
More than 40. Each caller picks one in the app's own language setting, and scripts that read right to left get a mirrored layout.
Can a manager use the telecalling app without making calls?
A manager who does not dial usually works from the web dashboard instead, where every employee's calls roll up and are easier to compare on a large screen.
Does the telecalling app have a dark theme?
Yes. Light and dark themes are both available, with optional wallpaper colours, which helps callers who look at the screen for a whole shift.
Give the team a phone that keeps the record
Free for 3 days, every feature, no card needed.
₹176 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.