Telodial: Telecalling CRM for Recruitment Agencies That Call Their Candidate Database
A telecalling CRM for recruitment is a calling tool that keeps every candidate conversation on the phone number, so old records can be rung again. Telodial adds interview reminders, filtered list dialling and records that stay with the agency when a recruiter leaves.
The candidate you spoke to eighteen months ago is often right for this month's role. The notes say so, the list dials itself, and the interview reminder reaches the recruiter and the candidate.
- Notes stay on the candidate's number
- Interview reminders the day before
- Zoom and Meet interview calls logged
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What is a telecalling CRM for recruitment agencies?
A telecalling CRM for recruitment is software that records every candidate call and schedules the next one, so placements come from the existing database.
Telodial does it from each recruiter's phone and logs Zoom, Google Meet and WhatsApp calls beside ordinary SIM calls.
Recruitment runs two calling pipelines at once, candidates and clients, and both depend on notes that survive time. Telodial is a telecalling CRM for recruitment agencies and staffing firms, on Android and iPhone, that keeps every call, remark and stage on the candidate's number. A recruiter opening an old record sees the notice period, the last salary discussion and why the previous process stalled. Interviews held over Zoom, Google Meet or WhatsApp are logged in the same call history as SIM calls. A filter that combines stage, skill tags and custom fields turns everyone free next month into a list the auto dialer works. Interview reminders ring the recruiter the day before and can send the candidate a WhatsApp when they fire. Because candidates sit in the agency's account rather than on a handset, a recruiter who resigns leaves every conversation behind, and their desk transfers with its history. Recruiter seats are ₹176 per recruiter monthly when paid annually, which converts to $31 a year, at the October 2026 rate.
- Notice period and salary as custom fields
- Interview reminders that can message the candidate
- Records stay when a recruiter resigns
Telecalling CRM for recruitment benefits
- A database you can call Combined filters on stage, skill tags and custom fields turn old records into a dialling list.
- Fewer interview no-shows A reminder the day before can send the candidate a WhatsApp confirmation.
- Context on every call Notice period, expected salary and the last remark show when the candidate rings.
- Records that stay Conversations live in the agency's account, not on the recruiter's handset.
- Video interviews logged Zoom, Google Meet and WhatsApp calls sit in the call history beside SIM calls.
Why a candidate database stops producing placements
The database is write-only
Thousands of candidates, no notes worth reading, so every search starts from scratch and the same people are cold-called again and again.
Interview no-shows
A candidate who confirmed on Monday does not turn up on Thursday, because nobody rang on Wednesday to make it real.
Relationships leave with the recruiter
When a recruiter resigns, their candidates go with them, because the context lived in a personal phone instead of the business.
Fresh applications crowd out the database
New applicants are the easy calls, so the far more valuable existing database sits untouched for months.
A recruiter's week, from a new role to the weekly review
| Moment | What the team does | What Telodial does |
|---|---|---|
| A client sends a new role | Looks for matching candidates | Filters records by stage, skill tag and custom fields such as notice period, matching any or all |
| The screening call | Asks notice period, current and expected salary | Saves them as custom fields with a remark in two taps |
| A profile is submitted | Promises the candidate an update by Friday | Sets the Friday reminder so the promise is kept |
| An interview is fixed | Wants the candidate to turn up | Reminds the recruiter and can send the candidate a WhatsApp as the reminder fires |
| A video interview runs on Zoom | Joins from the phone | Logs the Zoom call in the call history beside SIM calls |
| A recruiter resigns | Reassigns the desk | Transfers candidates with every note and the transfer history |
| The weekly review | The owner checks each desk | Shows each recruiter's call log and outcomes such as Joined |
Recruitment workflow as listed in the Telodial feature list of 14 October 2026.
How a telecalling CRM for recruitment works
- 1
Every call lands on the candidate record
Notice period, expected salary, location preference and why an earlier process stalled, saved in two taps at the end of the call.
- 2
Interviews ring on the day before
A reminder for the recruiter and a WhatsApp for the candidate when it fires, which is where most no-shows are prevented.
- 3
The database becomes callable
Filter by stage, skill tag or a notice-period field, then auto dial the list from the recruiter's own SIM.
- 4
The desk is visible
Team call logs and outcomes per recruiter show the owner who is working the database and who is only ringing new applicants.
Candidate stages
WhatsApp messages to candidates
Replace what is inside the [brackets], save each one as a template, and attach it to a status so it sends itself.
Interview confirmation
[name], your interview with [client] is on [date] at [time], [mode]. Location or link: [details]. Please carry [documents]. Reply here to confirm, and message me if anything changes.
Call after notice period
[name], we spoke in [month] when you were serving notice at [company]. A [role] position has opened with [client type] in [location], [salary range]. Shall I share the details?
Example: a Toronto agency's 5,000 records
Take Priya, founder of an IT staffing agency in Toronto with six recruiters and about 5,000 candidate records built up over four years.
A client opens ten developer roles. Filtering by skill tag and a notice-period field set to 30 or 60 days gives about 300 candidates, 50 per recruiter, each with the last conversation on screen. At an estimated 60 dialled calls a day, each recruiter attempts the list in a single morning.
Interviews that follow become dated reminders, so every recruiter is rung the day before and each candidate can get a WhatsApp confirmation. On Friday Priya reads the team call logs and outcomes per recruiter and can see whose desk is actually working the old records.
A worked illustration with round numbers, not a customer record.
It is not an ATS
Telodial is not an applicant tracking system: it does not post to job boards, parse CVs, run candidate portals or send client shortlists by email, and it does no timesheets or payroll for contract staff. Many agencies run an ATS for those jobs and Telodial for the calling. An agency placing candidates across borders should also check each country's rules on contacting candidates and storing their data.
Telecalling CRM for recruitment FAQ
What is the best CRM for a small recruitment agency?
For a small agency whose recruiters ring candidates on their personal phones, the best telecalling CRM for recruitment is Telodial, because candidate notes, interview reminders and database dialling share one app. It is not an applicant tracking system, so CV parsing and job-board posting stay in your ATS.
Is Telodial an ATS?
Telodial is a telecalling CRM for recruitment agencies, not an ATS: it keeps every candidate conversation on the number, rings interview reminders, and dials filtered lists from the recruiter's own SIM.
How much does a telecalling CRM for recruitment cost with Telodial?
Six recruiters on yearly billing pay ₹12,672 a year before tax ($186), which is ₹176 per recruiter a month. To test a quarter before committing, each recruiter costs ₹891 for three months.
Can I keep notice period and expected salary on the record?
Yes, as custom fields that show on the record and can be filtered, so everyone with a short notice period becomes a list to call rather than something to remember.
Do candidate notes survive a recruiter leaving?
Yes. Records live in the company account, not on the handset, so a departing recruiter's desk can be transferred with every conversation intact. WhatsApp CRM chats stay in the business account too.
Can we reduce interview no-shows?
Set the interview as a dated reminder that sends the candidate a WhatsApp when it fires, and ring anyone who does not confirm. Most no-shows come from forgetting rather than refusal, and a reminder the day before catches many of them.
Can I import candidates from a job portal?
If the portal lets you download candidates to Excel or CSV, that file imports, with repeated numbers dropped. There is no direct connection to job portals.
Are Zoom and Google Meet interviews logged?
Yes. Interviews taken on the phone over WhatsApp, Google Meet or Zoom are logged with the ordinary calls, so a video interview and the screening call that led to it appear in one history.
Can the same account handle client calling too?
Yes, using your own stages for the client side. Many agencies keep candidates and clients as two sets of statuses in one account.
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Why candidates go quiet, and how agencies keep them
What does recruitment calling most often get wrong?
Candidates stop answering after the first call.
Call back when you said you would. Candidates talk to several consultants and drop the ones who go silent. The promised Friday update is the relationship, and in a busy week it is the easiest thing to forget.
Two consultants ring the same candidate.
Settle ownership when the record is created. Two people from one firm calling about different roles, unaware of each other, damages a consultancy's name with a candidate faster than anything else.
Old candidates are never revisited.
Keep skills and dates on file. Somebody who was not moving in March is often moving by September, and a database of people who already know you is worth more than a fresh job advertisement.
What do recruiters search about CRMs and candidate calls?
What is a CRM in recruiting, compared with an ATS?
An ATS manages applications to specific jobs: postings, CVs, shortlists and interview stages. A recruiting CRM manages relationships over time with candidates and clients, including people who are not applying to anything right now. Many consultancies run both, and Telodial sits on the CRM and calling side.
How to follow up with a candidate after the interview?
Ring the same day to hear how it went, pass on client feedback as soon as you have it, and give a date for the next update even when there is no news. A candidate left guessing after an interview often accepts another offer before yours arrives.
Should candidates and clients be in the same system?
They are two pipelines with different stages, and mixing them in one list makes both unreadable. Keep separate statuses even if the tool is shared, so a recruiter can work every candidate at offer stage without wading through client calls.
How many follow-ups before a candidate is marked inactive?
Set a rule, such as three attempts over two weeks, and record the outcome instead of deciding case by case. Mark them inactive with a reason so they surface again when a matching role opens.
Give the team a phone that keeps the record
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