Best Telecalling Software for a Calling Team: Dialer, CRM and Reports Compared
The best telecalling software lets a caller dial, save the outcome and book the next callback in one app, while the manager reads the whole team's day without chasing anyone. Telodial is built that way, and this page sets it beside four other products.
We sell one of these five products, so judge the list accordingly: every rival fact below was taken from that rival's own website on 20 October 2026.
- Dialer, lead record and owner reports scored together
- Rupee seats ₹161 to ₹176 a month, billed yearly
- Telodial: highest seat price, no free dialer
Updated
Free for 3 days, every feature, no card needed.
What is the best telecalling software?
The best telecalling software gives a phone sales team three things in one plan: a dialer, a shared lead record with follow-ups, and reports for the manager.
Telodial covers all three on Android and iPhone; a seat paid for twelve months up front works out at ₹176 monthly ($31 annually), the top figure among the four rupee prices listed here.
Best telecalling software is judged on the whole calling day rather than on the dialer alone: numbers dialled from the SIM the caller already carries, one shared record holding every lead and its next follow-up, and an owner view that needs nobody to type a summary at the end of the day. Telodial puts all three in a single seat on Android and iPhone at ₹176 a month on annual billing (₹2,112 a year, or $31 outside India), with WhatsApp rules and selfie attendance inside the same price. The four rivals, checked on their own websites on 20 October 2026, give the calling away and charge for the team layer. Annual seats elsewhere work out at ₹161 monthly for Telecalling Software and ₹162 for both Dialmio and NLCaller, while RMDialer keeps its figure on rmdialer.com. That makes Telodial the dearest of the four rupee prices and the only one with no free dialer, so it earns its place only where the team will use the reports, WhatsApp rules and field tracking that come in its seat.
- Every rival here gives its dialer away
- The team layer is what each one charges for
- Telodial adds live location for field staff
Telecalling software benefits for a whole calling team
- One app per caller Dialing, notes and callbacks sit in the same app, so nobody copies a number from a sheet into the phone.
- Shared lead record Every call, remark and status lands on one record the team can read, so a colleague picks up where another stopped.
- Callbacks that interrupt A due follow-up rings on the phone of whoever promised it, at the hour agreed with the customer.
- Manager reporting Each caller's calls and outcomes reach the manager's account as they happen, so the daily tally writes itself.
- Messages after the call A WhatsApp can leave automatically when a call ends, with different wording for missed, outgoing and incoming calls.
How the five were judged on dialer, CRM and reports
- Dialer: does it ring numbers from the handset SIM one after another, and come back to the ones nobody picked up?
- Record: after each call, is there one place for the status, the remark and the next date, visible to the whole team?
- Reports: can the owner see calls and outcomes per caller without anyone typing a summary?
- Messaging: is WhatsApp follow-up inside the plan, or a second subscription to manage?
- Cost: what does a seat cost for a year, in rupees and in dollars where a dollar price is published, and is any part free?
Best telecalling software side by side: calling, messaging and price
| Tool | Best for | Calls from the phone SIM | Published price | |
|---|---|---|---|---|
| Telodial | Owners who want calling, CRM, reports and field attendance under one login | Yes | Included | ₹176/user/month, yearly |
| RMDialer | Businesses that want a free dialer first and recording configured by the vendor | Yes | Official API | Published on rmdialer.com |
| Dialmio | Desks juggling inbound and missed calls as well as outbound lists | Yes | Included, own API | ₹162/user/month, yearly |
| Telecalling Software | Groups of any size that want everyone dialing free before buying the team layer | Yes | Free after calls | ₹161/user/month, yearly |
| NLCaller | Mixed-platform teams outside India comparing dollar plans | Yes, dual SIM | After every call | ₹162/user/month, yearly |
Each product's row is taken from its own website, read on 20 October 2026. Where a figure is not clearly published the cell says "not stated".
Which product fits which calling team
- 1
Telodial
that is usBest for: Owners who want calling, CRM, reports and field attendance under one login
For ₹176 monthly, paid annually, one seat holds the SIM auto dialer with redial rules, a shared lead record with custom statuses and alarm-style reminders, automatic WhatsApp after calls, team call logs for the owner, plus selfie punch-in and live location while field employees are on duty, on Android and iPhone. Nothing in it is free, and among the four rupee prices it is the top one.
- 2
RMDialer
Best for: Businesses that want a free dialer first and recording configured by the vendor
RMDialer charges nothing and asks for no sign-up for calling, its call history, caller identification and call statistics. Lead records, reminders and auto dialing through a list need its trial or a paid plan, and its own staff set up recording while training a new customer. The iPhone version requires iOS 17 or newer.
Compare RMDialer with Telodial - 3
Dialmio
Best for: Desks juggling inbound and missed calls as well as outbound lists
Dialmio pairs a dialer that stays free with a CRM costing ₹162 per seat monthly on an annual plan. Missed calls go into a callback queue the team shares, call recordings land on the lead when the Android handset supports it, and an owner who logs in purely to view reports costs nothing. There is no iPhone app and no dollar figure on its site.
Visit Dialmio - 4
Telecalling Software
Best for: Groups of any size that want everyone dialing free before buying the team layer
Telecalling Software's free tier, open to unlimited users, covers dialing, trimming a list with filters, call statistics and a WhatsApp sent as each call ends. Lead records, assignment, reminders and the dashboard cost ₹161 per seat monthly, billed for the year ($29 annually outside India). Its site says there is no recording, no iPhone app for callers and no continuous location tracking.
Visit Telecalling Software - 5
NLCaller
Best for: Mixed-platform teams outside India comparing dollar plans
NLCaller's single plan bundles WhatsApp CRM, reminders, list auto dialing, team tools, geofenced selfie attendance and a web dashboard for $25 per user annually outside India, or ₹162 monthly on an annual plan in India, with a Basic Dialer kept free. Both Android and iPhone are supported, dual SIM included; recording did not come up on the pages read.
Visit NLCaller
Three layers: dialer, lead record and owner report
Most products sold as telecalling software are strong in one layer and thin in another. A dialer by itself moves through numbers quickly but forgets what was said. A lead record by itself keeps the history but leaves callers typing numbers. A report by itself counts calls without saying which of them led anywhere.
All five products here start from the dialer and add the other two layers in their paid plans, so test each layer on its own during a trial: dial a real list, save the outcome on every call, then open the owner view the following morning and see whether it explains the day without anybody filling in the gaps.
Telecalling software or virtual call centre software?
Virtual call centre software rents numbers in the cloud and routes calls through them, with IVR menus, queues and, on larger plans, predictive dialing that rings several numbers for each agent. It suits a floor of agents on headsets taking inbound queues or working bought lists.
Telecalling software of the kind on this list leaves the telephony to the caller's own SIM and concentrates on what happens around each call. It suits a team ringing its own enquiries, where a normal mobile number on the customer's screen matters and a per-minute bill buys little. If every call must show one shared number or pass through an IVR, start with a cloud platform instead.
Example: eight callers at an insurance broker in Nairobi
Picture Wanjiru, who manages eight callers at a motor insurance broker in Nairobi. They renew policies by phone and send quotes on WhatsApp, and two of them spend afternoons visiting clients at their offices.
Billed in dollars, eight seats come to $248 a year on Telodial, $232 on Telecalling Software and $200 on NLCaller. No dollar figure appears on Dialmio's site, and RMDialer's pricing sits on rmdialer.com. Two of the five, Dialmio and Telecalling Software, are Android-only for callers, which matters only if one of the eight uses an iPhone.
The two field visitors are what split the list for her: Telodial follows location solely while an employee is punched in and maps each visit on a route view, while NLCaller lists selfie attendance with a geofence. She should trial both on the same week of renewals before paying, and check Kenya's own rules on marketing calls before dialing any list she did not collect herself.
A worked illustration with round numbers, not a customer record.
Who should buy something else
A contact centre pushing dozens of agents through purchased lists needs predictive dialing, which none of these five claims; every one of them, Telodial included, carries one call per SIM at a time. A business that sells mostly through email or meetings will get more from a general sales CRM, and anyone whose callers must share one advertised number should look at cloud telephony.
Best telecalling software FAQ
Which telecalling software is best when the owner needs reports too?
For a team of two to fifty calling from their own SIMs, where the owner wants each caller's calls, outcomes and open callbacks without asking, the best telecalling software is Telodial, since the dialer, shared lead record, WhatsApp rules and team call logs share one seat on Android and iPhone.
Is Telodial telecalling software or a CRM?
Telodial is a telecalling software and a CRM in the same app: it can stand in for the phone's dialer, ring a list from the caller's SIM, keep each lead's calls, remarks and reminders together, and pass every caller's activity up to the owner's account.
How much does the best telecalling software cost with Telodial?
A Telodial seat is ₹2,112 for twelve months (₹176 monthly), which buyers abroad pay as $31; a quarter costs ₹891, or ₹297 a month. Add tax, and ten callers paying yearly spend ₹21,120.
Which telecalling company is best?
That depends on what you are buying. For software your own callers use, choose by the job: Telodial for owner reports and field staff in one seat, Telecalling Software for free dialing across a large team, NLCaller for a dollar plan on Android and iPhone. If you want an agency to make the calls for you, that is an outsourcing purchase and this list does not cover it.
What is the best virtual call center software?
It depends on seat count and call routing, and it is a different category from this list. Virtual call centre platforms rent cloud numbers and add IVR menus, queues and often predictive dialing, while the five products here dial from the caller's own SIM and centre on the lead record. Fifty or more agents on purchased lists usually belong on a cloud platform.
What telecalling software do real estate agents use?
Mostly apps that run on the agent's own mobile, because the work happens between site visits rather than at a desk. What matters is a remark that shows up on the next call, a reminder before each visit and a brochure sent on WhatsApp after the call; Telodial covers all three, and its real estate page walks through the workflow.
Is any of the best telecalling software free?
Part of it is. All four rivals on this page let callers dial without paying, Telecalling Software for an unlimited number of users; the shared lead record, assignment, reminders and owner reports cost money on all four. Telodial has no free tier: its trial runs three days, unlocks everything and asks for no card.
Which of these five telecalling software products run on iPhone?
Three: Telodial, RMDialer and NLCaller. Dialmio and Telecalling Software say their callers need Android phones. Apple keeps the call log closed to apps, so an iPhone cannot hand calls to the app from its history the way Android does; Telodial's iPhone app has every other feature.
Can telecalling software track field staff as well as calls?
Some of it can. Telodial logs live location for as long as someone is punched in, draws each employee's day on a web route map and counts the kilometres. NLCaller lists selfie attendance with a geofence, Dialmio lists selfie attendance, and Telecalling Software lists selfie attendance but says it has no continuous location tracking.
What to test before the first invoice
What should a trial of each layer show?
A trial tells you more than a feature list, provided every layer is tried on real leads rather than a demo account.
| Layer | What to try during the trial | A warning sign |
|---|---|---|
| Dialer | Ring fifty real leads from the SIM in one sitting | Callers drift back to typing numbers by hand |
| Lead record | Save status, remark and next date after every call | Remarks left blank by mid-afternoon |
| Follow-ups | Book callbacks that fall due inside the trial | A due callback nobody was reminded about |
| Owner view | Open the team's calls the next morning | You still have to ask callers what happened |
| Messaging | Send the promised WhatsApp straight after a call | Brochures still forwarded by hand from a personal chat |
A checklist for testing any product on the shortlist, written 20 October 2026. It says what to look for; it is not a set of results we measured.
What do buyers ask once the shortlist is down to two?
How long does a telecalling software trial need to run?
Long enough for at least one promised callback to fall due. Telodial, RMDialer, Dialmio and NLCaller all quote three days for their paid parts, so load leads whose follow-ups land inside that window rather than judging on dialing alone.
Can leads be moved from one telecalling software to another?
Usually through a spreadsheet: export from the old tool, then import the file into the new one and map its columns. Telodial takes Excel, CSV and JSON files and skips any number it already holds; going the other way, its CSV file covers whichever leads the current filter shows, so leaving is as open as arriving.
Who should try telecalling software before the owner signs up?
The callers who will live in it all day. An owner can judge the reports, but only a caller can say whether saving the outcome of a call takes two taps or twenty, and that decides whether the records get filled in at all.
Give the team a phone that keeps the record
Free for 3 days, every feature, no card needed.
₹176 per user per month on yearly billing. Every feature in one plan. Prices are per user, exclusive of taxes.